30 Day Money Back Guarantee:
If you are not 100% satisfied with your purchase, return the item ( must be as new, original condition ) with all warranty papers, etc. within 30 days for a refund of the full purchase price (less S / H).
Warrantees:
Product Warrantees are stated on the QVIGear Website and will be shipped with the products.
Returns:
Contact QVIGear Customer Service to request a RMA# and get return instructions. Returns will not be accepted without an RMA#.
Crediting Your Returns:
QVIGear will credit your credit card account once the items are received. Please allow 10-14 days for credit to be issued. Every credit card has different posting cycles. Please allow 1-2 billing cycles for your credit to appear on your statements. It is our policy to issue credits as quickly as possible.
Returning A Gift:
If you are returning a gift, we can either refund the credit card that was used by the purchaser or issue you a QVIGear gift certificate code/credit for the amount of the purchase. Gift certificates are valid for one year from time of issue. Simply let us know how you would like us to process your gift return and we will take care of it.
